Now That’s Service!
Harley dealers come through in a pinch.
When Guy Petitclere left his home in Whitehorse, Yukon for his summer holidays, he had no idea that he would not only break down but be rescued in way he never thought possible in his wildest dreams.
Guy left home for a five-week bike trip that would take him through the Northern Midwest United States before making his way back into Canada to visit family in Quebec City. Guy rides nine months of the year (with electric clothing in the spring and fall) and puts on between 35,000 and 45,000 kilometres per year, not bad for living in the Yukon. The odometer on his 2003 FLH doesn’t lie, it reads over 130,000 kilometres.
After only four days of riding he found himself already in Wisconsin but unfortunately he wasn’t doing much riding anymore. A crank bearing went south on his rebuilt Twin Cam 103 after only 18,000 kilometres. Guy called up the local H-D dealer, Al Muth Harley-Davidson in Black River Falls, Wisconsin for help.
Guy told the staff at the dealership of the rebuild and the service department called Yukon Harley-Davidson. After some discussion between the two dealerships, it was resolved that Guy would get a used Twin Cam 88 installed in his bike as a loaner so he could continue on his journey.
Guy’s TC 103 will be shipped to Yukon Harley-Davidson for repair and when he returns to the Yukon in September, they will swap engines and ship the loaner TC 88 back to Wisconsin.
Now that’s service going over and above the call of duty to keep someone riding. MMM
Thanks for Reading
If you don’t already subscribe to Motorcycle Mojo we ask that you seriously think about it. We are Canada’s last mainstream motorcycle magazine that continuously provides a print and digital issue on a regular basis.
We offer exclusive content created by riders, for riders.
Our editorial staff consists of experienced industry veterans that produce trusted and respected coverage for readers from every walk of life.
Motorcycle Mojo Magazine is an award winning publication that provides premium content guaranteed to be of interest to every motorcycle enthusiast. Whether you prefer cruisers or adventure-touring, vintage or the latest models; riding round the world or just to work, Motorcycle Mojo covers every aspect of the motorcycle experience. Each issue of Motorcycle Mojo contains tests of new models, feature travel stories, compelling human interest articles, technical exposés, product reviews, as well as unique perspectives by regular columnists on safety or just everyday situations that may be stressful at the time but turn into fabulous campfire stories.
Thanks for considering a subscription. The Mojo team truly appreciates it.